Please read this document carefully before registering or using maxwin138's services. By using our platform, you agree to comply with all terms stated herein.
Before reading the full document, here are the six most important points that affect your experience at maxwin138.
Registration is open to individuals aged 18 and above only. Only one account is permitted per individual — multiple accounts will be terminated without notice.
Deposits are processed instantly. Withdrawals to local banks and e-wallets are processed within 30 minutes to 24 hours depending on the chosen method.
All bonuses are subject to the stated wagering requirements. Bonuses cannot be withdrawn directly without first meeting the specified conditions.
You are responsible for keeping your password confidential. Maxwin138 will never ask for your password through any communication channel.
Fraud, money laundering, collusion, and bug exploitation are strictly prohibited activities and will result in immediate account termination.
All disputes must be submitted to our support team within 30 days of the incident date. maxwin138's decision is final.
Important: This document constitutes a legal agreement between you ("Member") and Maxwin138 ("Platform"). By registering or using our services, you confirm that you have read, understood, and agree to be bound by all terms and conditions stated herein.
Maxwin138 is an online casino platform providing a wide range of games including Live Casino, Slots, Sports Betting, and fish shooting games to users in Malaysia. The platform is operated by a licensed company in compliance with all applicable laws and regulations.
These Terms and Conditions ("Terms") govern your use of the maxwin138 website, mobile app, and all services provided by our platform. These Terms should be read together with Privacy Policy and Responsible Gaming Policy which forms part of this agreement.
If you disagree with any part of these Terms, please discontinue use of our platform immediately. Continued use of the maxwin138 platform after any amended Terms are published will be considered full acceptance of those amendments.
These Terms are written in English for the convenience of our members. Should any discrepancy arise between the English version and any other language version, the English version shall prevail.
To register and use maxwin138's services, you must meet all of the following eligibility requirements:
By registering, you confirm that all information you provide is true, accurate, and up to date. Maxwin138 reserves the right to request identity verification documents (KYC) at any time. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.
One Account Policy: Each individual is permitted to hold only one active account. Registering multiple accounts using the same name, address, phone number, IP address, or payment details is a serious violation and will result in the termination of all such accounts and freezing of balances.
Once your account is successfully registered, you become the account holder fully responsible for all activities carried out under that account. Your responsibilities include:
Maxwin138 shall not be held liable for any losses incurred as a result of your failure to protect your account login credentials. Our company never request your password via email, live chat, or any other communication channel. Please report any such attempts to our support team immediately.
| Item | Limit / Requirement | Note |
|---|---|---|
| Minimum Age | 18 years old | KYC Verification required |
| Number of Accounts | 1 account per individual | Multiple accounts will be terminated |
| Email Verification | Required within 48 hours | Inactive accounts will be suspended |
| KYC Verification | Required before first withdrawal | MyKad / Passport accepted |
| Currency | Malaysian Ringgit (MYR) | Automatic conversion available |
Maxwin138 supports a wide range of popular payment methods in Malaysia for the convenience of our members. All financial transactions are protected by 256-bit SSL encryption and processed through secure, trusted payment channels.
Accepted Deposit Methods:
Withdrawal Conditions:
Accounts with active bonus balances that have not met the wagering requirements cannot make withdrawals until those conditions are fully satisfied, or the bonus is manually removed via customer support.
Maxwin138 offers a variety of bonuses and promotions to new and existing members as part of our platform rewards program. All bonuses are subject to the following terms:
maxwin138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to exploit promotions or the bonus system through dishonest means will result in bonus cancellation and possible account termination.
Maxwin138 is committed to providing a fair, transparent, and secure gaming environment for all members. All games on our platform operate using Random Number Generator (RNG) technology that has been audited and certified by independent third-party auditing bodies.
General rules applicable to all games:
Fairness Guarantee: All games at maxwin138 use independently certified RNG. Monthly RTP (Return to Player) reports are published to ensure full transparency for all our members.
Using the maxwin138 platform for any of the following activities is strictly prohibited and may result in immediate action including account termination and fund freezing:
maxwin138 employs advanced fraud detection systems that continuously monitor all account activity. Any account suspected of involvement in prohibited activities will be suspended immediately pending investigation.
Maxwin138 takes the protection of our members' personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with Privacy Policy which complies with applicable data protection laws.
Data we collect and how it is used:
Maxwin138 will not sell or disclose your personal data to third parties for marketing purposes without your consent. Your data is only shared with third parties required for platform operations, such as payment providers and game providers, subject to strict confidentiality agreements.
Maxwin138 reserves the right to suspend or terminate a member's account at any time for the following reasons:
Members may also choose to close their own account at any time by contacting our customer support team. Valid balances will be returned to the member once the verification process is completed, provided no terms violations have occurred.
For accounts terminated due to terms violations, Maxwin138 reserves the right to forfeit bonus balances and winnings obtained through means that breach the terms. Original deposit balances may be returned at Maxwin138's discretion following a thorough investigation.
Maxwin138 is committed to resolving all disputes fairly, transparently, and within a reasonable timeframe. The following dispute resolution procedure must be followed:
Disputes relating to game outcomes will be resolved based on server logs, which are the definitive and indisputable record. maxwin138's decision following a thorough investigation is final and binding.
Maxwin138 shall not be held liable for any losses, damages, or liabilities arising from the following situations:
In circumstances where Maxwin138 is found liable, our maximum liability is limited to the net deposit amount you have made within the 30 days prior to the claim arising.
Maxwin138 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our website unless a different effective date is specified.
We will endeavour to notify members of important changes through:
It is each member's responsibility to regularly check the latest version of these Terms and Conditions. Continued use of the maxwin138 platform after any amendments are published will be considered full acceptance of all such changes.
If you have any questions regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week. We are always committed to providing clear and straightforward answers.
By understanding our Terms and Conditions, you are now ready to join a community of over 500,000 Malaysian players who trust Maxwin138.
Register Free Now Login